https://www.techturmeric.in Vacancy Mon, 01 Jun 2026 05:04:48 +0530 en-us https://www.techturmeric.in https://www.techturmeric.in/job-openings-for-customer-care-executive-malad-west-mumbai-1427688.htm https://www.techturmeric.in/job-openings-for-customer-care-executive-malad-west-mumbai-1427688.htm Wed, 29 Apr 2026 00:00:00 +0530 Customer Support Executive Experience: 1- 3 years Salary Range: upto 4LPA About the Role We are looking for motivated and customer-focused individuals to join our Customer Support team. The role involves assisting clients, resolving queries, and ensuring high-quality service delivery through phone, email, and chat channels. Please note that this role involves rotational shifts, and weekend offs may vary. The shift timings are 8:30 AM to 5:00 PM and 3:30 PM to 12:00 AM. Key Responsibilities • Respond promptly to customer inquiries via email, and chat • Provide accurate information about products and services • Resolve complaints and issues efficiently while maintaining professionalism • Document customer interactions and feedback in the system • Coordinate with internal teams for problem resolution • Assist in maintaining customer satisfaction and loyalty • Support reporting and tracking of customer interactions • Have to review customer data from user interface/ Rotation shift/ desk support Required Skills • Excellent verbal and written communication skills • Advance Excel • Good listening and problem-solving abilities • Ability to work in a fast-paced environment • Customer-oriented attitude and patience