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Mumbai, Andheri East
: Sr.Desktop Support Engineer L1/L2 @ Andheri east location.
Skills required :
1. Monitor & maintain computer systems, servers, Wireless Router, networks & other peripherals (Printers, scanners, Monitors etc...)
2. Installing & configuring computer systems
3. Diagnose hardware & Networking faults
4. Configuring & maintaining Outlook
5. Troubleshooting & providing resolution to problems
6. Knowledge of Windows operating system & other general desktop support issues 7. Knowledge of Internet protocols, DNS, TCP/IP and other networking concepts
8. Knowledge of Crimping & Punching
9. Install Antivirus Server
10. Provide Remote Support
11. Maintain Antivirus Back up
12. Daily, weekly & Monthly Back up
13. Ability to handle clients professionally during all interfaces
14. Log & keep records of Customer queries
15. Log calls with Service providers
16. Maintain Service Installation Reports
1.Windows operating system (server/desktop)
3.Firewall & router commands.
5. MSoffice 365 and Teams setup and troubleshooitng
Soft Skills Client Interaction Good Communication skills Dressing etiquettes Proper followups and maintaining upto date reports
Job Types: Full-time, Regular / Permanent
|Experience||2 - 7 Years|
|Salary||2 Lac 50 Thousand To 3 Lac 25 Thousand P.A.|
|Industry||IT Hardware – Networking|
|Qualification||Higher Secondary, Vocational Course, Diploma, Professional Degree|
|Key Skills||Desktop Support|
|Contact Person||Tejal mehta|
|Address||A/1, Kala Darshan Building M.G. Cross road no. 3|