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Mumbai, Andheri East
: Sr.Desktop Support Engineer L1/L2 @ Andheri east location.
Skills required :
1. Monitor & maintain computer systems, servers, Wireless Router, networks & other peripherals (Printers, scanners, Monitors etc...)
2. Installing & configuring computer systems
3. Diagnose hardware & Networking faults
4. Configuring & maintaining Outlook
5. Troubleshooting & providing resolution to problems
6. Knowledge of Windows operating system & other general desktop support issues 7. Knowledge of Internet protocols, DNS, TCP/IP and other networking concepts
8. Knowledge of Crimping & Punching
9. Install Antivirus Server
10. Provide Remote Support
11. Maintain Antivirus Back up
12. Daily, weekly & Monthly Back up
13. Ability to handle clients professionally during all interfaces
14. Log & keep records of Customer queries
15. Log calls with Service providers
16. Maintain Service Installation Reports
Software skills
1.Windows operating system (server/desktop)
2.mail applications
3.Firewall & router commands.
4.Antivirus setup
5. MSoffice 365 and Teams setup and troubleshooitng
Soft Skills Client Interaction Good Communication skills Dressing etiquettes Proper followups and maintaining upto date reports
Job Types: Full-time, Regular / Permanent
Experience | 2 - 7 Years |
Salary | 2 Lac 50 Thousand To 3 Lac 25 Thousand P.A. |
Industry | IT Hardware – Networking |
Qualification | Higher Secondary, Vocational Course, Diploma, Professional Degree |
Key Skills | Desktop Support |
About Company
Contact Person | Tejal mehta |
Address | A/1, Kala Darshan Building M.G. Cross road no. 3 |
Mobile | 8451826522 |
Email ID | tejal@techturmeric.com |
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